Automation from Vorarlberg, Austria

A client writes at 23:40.
A reply in 3 seconds.
Booked a minute later.

The system answers clients in messengers and on your website, advises on your services and books them into your calendar. Around the clock, no receptionist needed.

How it works ↓
24/7
no weekends, no breaks
4 channels
Telegram, Instagram, WhatsApp, website — in one inbox
10–21 days
from the first call to launch

Four steps
the system takes

Example: a dental clinic. It works the same for salons, studios, repair shops, schools — anything with appointments.

23:41 · Instagram

Clients write when it suits them

At night, on weekends, while your staff are busy. The system replies instantly, in the messenger the client used.

23:41 · replied in 2 seconds

Advises using your information

Prices, services, terms, FAQs: the system only answers with what you gave it. Unusual questions go to your staff.

23:42 · booked

Books into your calendar

Shows only free slots, books with the right specialist and takes a deposit if needed. No double bookings.

the day before · reminder

Reminds and keeps everything on track

The day before, it sends a reminder and handles confirmation or rescheduling. The client lands in your CRM and you get notified.

LD
Lumen Dental Cliniconline

What you see meanwhile

Inbox — all channels

  • Instagram
    Anna

    Hi! How much is a cleaning…

  • Telegram
    Jonas

    Can I move it to Saturday?

  • WhatsApp
    Marie

    Thanks, see you!

  • Website
    Lukas

    Enquiry: implant consultation

All conversations in one place. The reply went out in 3 seconds and nobody on your team was interrupted.

Where the answer comes from

Price list

Consultation — free

Professional cleaning — €95 · 60 min

Whitening — €290

FAQ

Does it hurt? — No. Sensitive teeth get anaesthesia, free of charge

Parking — yes, in the courtyard

Rules

Bookings at least 2 hours ahead

Unknown question → to your staff

Calendar — this week

9:0010:0011:0012:0013:0014:0015:0016:0017:00
Mon
Tue
Wed
Thu
FriAnna

The booking appeared in the dentist’s Google Calendar. The slot is now blocked for others.

CRM — client record

Anna K.Pending
Service
Cleaning
Visit
Fri, 10:00 · Dr. Lisa Moser
Source
Instagram
Phone
+43 664 123 45 67
  • Thu 10:00 — reminder sent
  • Thu 10:03 — client confirmed
  • To your Telegram: “Anna confirmed, Fri 10:00”

What the system does

Built around your process. Start with one channel and add more as you grow.

  1. Answers on every channel

    Telegram, Instagram, WhatsApp, Viber, website chat. All conversations in one inbox.

  2. Advises

    Based on your prices, services and rules. In your tone of voice and the client’s language.

  3. Books and reserves

    Google Calendar, Shore, Salonized, Calendly or your CRM. Appointments, tables, rentals, trial classes.

  4. Takes deposits

    A payment link right in the chat. Fewer last-minute cancellations.

  5. Sends reminders

    A day and a couple of hours before the visit. Confirm or reschedule in one tap.

  6. Hands over to a person

    If a question is unusual or a client is unhappy, the chat goes straight to your staff.

  7. Keeps a client database

    Every contact in your CRM or a Google Sheet: who, from where, booked for what.

  8. Brings clients back

    A message a month after the visit, birthday wishes, a repeat booking.

Works for:

  • hotels
  • golf clubs
  • clinics
  • beauty salons
  • barbershops
  • fitness and yoga studios
  • car repair shops
  • schools and tutors
  • photo studios
  • restaurants
  • service companies

How to start

You spend about two hours on the whole project. I handle the rest.

  1. 30 minutes · free

    Review

    A call about how clients reach you now and where you lose them.

    Pick a time →
  2. 2 days · free

    Demo

    I show a working conversation with your services and prices. You decide whether to go ahead.

  3. 10–21 days

    Launch

    I connect channels, calendar and CRM. We test together, then switch it on for clients.

  4. 14 days

    Support

    I monitor the conversations and refine the answers. After that, it’s optional.

What silence
after hours costs

Run it on your own numbers. Every assumption is visible and adjustable — put in your own if mine look optimistic.

Assumptions — adjust them

Enquiries lost per month
42
Of those, the system recovers
13
Revenue lost per month
2340 €per year — 28080 €
The “System” package pays for itself in
1.9 mo.

This is an estimate, not a promise. The system does not create demand — it answers the people who already write to you. I’ll show the exact picture in the demo, on your data.

Pricing

For orders placed by 15 November 2026 the price is fixed: what I quote is what you pay, even if it turns into more work. After that, from the figure shown.

Website and assistant as a bundle

For businesses I have already built a website draft for. The draft is done, so the bundle costs less than the website and the assistant separately. The pilot price applies to orders placed by 15 November 2026.

Small business

€2,900fixed · then from €4,900

10–14 days

+ support €190 a month

  • Practice, studio, workshop
  • Compact website: home page and 4–5 sections
  • Online appointment requests
  • Assistant answers questions on prices and services around the clock

Guesthouse or golf club

€3,900fixed · then from €6,500

2–4 weeks

+ support €190 a month

  • Website with your prices, texts and photos
  • Price calculator or course status
  • Direct enquiries, no portal commission
  • Assistant in your guests’ languages, even at night

Hotel

€5,900fixed · then from €9,800

14–21 days

+ support €290 a month

  • Price calculator for the guest’s dates, including tourist tax
  • Ready-made booking request, no portal commission
  • Assistant in your guests’ languages, around the clock
  • Summary of all enquiries every morning

Support is what keeps the assistant running: AI model, hosting and messengers at normal volume up to 1,000 conversations a month (above that at cost), a weekly check of its answers and up-to-date prices. Small changes of up to 1 hour a month (2 hours for hotels) are included; beyond that €120 an hour, and your changes come first. Without support: €150 an hour. The domain is registered to you, usually €1–2 a month.

Assistant only

Start

€2,100fixed · then from €3,500

10 days

+ support €190 a month

  • One channel: Telegram, Instagram or WhatsApp
  • Advice on your services and prices
  • Booking into Google Calendar
  • Notifications about new bookings

System

€4,500fixed · then from €7,500

14–21 days

+ support €290 a month

  • All channels in one inbox
  • Booking into your calendar or CRM
  • Deposits in the chat
  • Reminders and visit confirmations
  • Handover to your staff
  • Daily summary in your Telegram

The price depends on the number of channels, how complex the scenarios are and which systems we connect. Support covers updating prices and services, checking conversation quality, refining scenarios and a direct line to me. Small changes of up to 1 hour a month at €190 and up to 2 hours at €290 are included; beyond that €120 an hour, and your changes come first. The assistant does not run without support. Prices exclude VAT. External services (AI model, hosting, messengers) are included in support at normal volume, up to 1,000 conversations a month. The domain and messenger accounts are registered to you.

Pilot price until 15 Nov 2026

Founding price —
40% lower.
No risk for you.

  1. Demo before payment

    I show you a working system with your services. If it’s not right, we part ways and you pay nothing.

  2. Payment 50/50

    The second half once the system is live and you have accepted it.

  3. In return

    Permission to show the project in my portfolio and one measurable figure after a month of operation.

Viacheslav Hordiienko

Viacheslav Hordiienko

I run your project myself.

I live and work in the Montafon. No agency, no subcontractors: you deal directly with the person who builds the system. After launch, it remains my responsibility.

For the first two weeks after launch I personally check how the system answers your customers, correcting any inaccurate replies.

VCSLV — Websites & AutomatisierungMessage me on WhatsApp →

Questions

What if the system gives a wrong answer?

It only answers from the knowledge base we build together. If there’s no answer, it hands the chat to your staff instead of making things up. For the first two weeks I read the conversations myself and fix any inaccuracies.

Will clients know they’re talking to a bot?

Yes. Under EU rules (the AI Act), clients must be told they’re talking to a digital assistant. It still speaks in your tone and on behalf of your company.

Do we need to change the software we use?

No. The system connects to what you already use: calendar, CRM, spreadsheet. If you have nothing yet, I’ll suggest the simplest option.

What about client data?

All accounts and data belong to you and stay in your own services, set up with GDPR in mind. After handover you get full access.